Zumra Promo Code Apr 2024 – Get 15% Off On Everything For Your First Order

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Wondering how you can save money while enjoying delicious food from Zumra? We’ve got you covered. Here are some of our favorite tips to help you in that mission:… Read more about Zumra coupons

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Wondering how you can save money while enjoying delicious food from Zumra? We’ve got you covered. Here are some of our favorite tips to help you in that mission:

  • Browse the website first. This may seem obvious, but it’s so worth mentioning. The Zumra website is pretty much always filled with discount offers, and you don’t even need a coupon to make use of them. It’s the easiest and the most low-effort option that works wonders.
  • Get Zumra promo code online. There are a bunch of coupon codes online, just a few clicks away. However, not all of them are equal. Some have expired, and some aren’t applicable to your region. That’s why you should look for a trusted source to get your coupons from, and that’s exactly what Almowafir is. Currently, you can get 15% off with Almowafir’s promo code for Zumra () for your first order form their website.
  • Follow Zumra Food on social media. Zumra has official accounts on some social media platforms, like Instagram, where they post current deals and promo codes that are only valid for a limited time. So, don’t waste any time – follow Zumra on social media and reap the benefits of staying up to date with all of their latest promotions and discounts.

Use the “Refer” option on the Zumra app. Zumra has a great option available on their app – you can refer a friend using your code, and once they’ve downloaded and registered on the app, you’ll get 25 EGP to use for your future order. The app is available both on Google Play, as well as the App Store, so it’s available to a wide variety of users. It’s a win-win for everyone!

About Zumra

Zumra is an online grocery store that caters to many different tastes, needs, and interests of its users. Zumra started out in 2011 with the goal of introducing ingredients and spices from the Asian cuisine into the Egyptian market. Since then, it has become one of the main suppliers of said Asian foods to more than 300 hotels and restaurants around Egypt. 

However, Asian food is ot the only thing that you can find at Zumra. The people over at Zumra know what their customers want and they are determined to give them just that. That’s why they gradually started adding foods from many different cuisines around the world. Right now, you can get products from the US, Italy, the UK, as well as Germany, in addition to the products from China, Thailand, Japan, India, and South Korea. 

What’s more, these aren’t low-quality, second-grade products. No – these are high-quality, premium products that will help you try your hand at some international recipes andmaybe find a new favorite dish.

Furthermore, Zumra is focused on the customer experience and they do everything they can to ensure that their customers are satisfied. That’s why they’re always working on adding new products and new options for you to try. They travel the world in search of the best, most well-loved products in the world and they make it their mission to deliver them right to your doorstep. So, even if you can’t see a product that you would like to try on their website, don’t worry, there’s a good chance it will be on there in the future.

Saving money has never been easier, trust us. Using this Zumra promo code is hassle-free, and to show you just how easy it is, we’ll walk you through the steps one by one:

  1. Go to Almowafir and find the Zumra page. Scroll through the available coupons to see which one suits you the best.
  2. Once you’ve decided on one, click the “Get Code” button
  3. From there, just copy the code you see on screen. You will be automatically transported to the Zumra website.
  4. When you’ve put your items of choice in your cart, go to checkout and paste the Zumra promo code in the designated space.
  5. Watch the prices drop before your eyes!

Zumra Features

As you know by now, Zumra has some of the best foods and products from the World’s most famous cuisines.

But that’s not all!

They are dedicated to giving you the best customer experience, which is why they developed some incredibly useful features.

First of all, they have developed an app that will make ordering from their store so much easier. To make things even better, it is available both on the Play Store and the App Store. So, no matter which device you use, Zumra is just a few clicks away.

The next feature you should definitely know about is the “Hire a Chef” feature. It’s currently in the making, but once it is done, it will allow you to book a Zumra chef and have them prepare some delicious international or domestic dishes of your choice for different occasions.

Lastly, the customer service at Zumra is one for the books. It’s prompt, efficient, and helpful, and you’ll never be left to fend for yourself with their professional and kind customer service workers. Customer service is open every day from 10:00 am to 10:00 pm and you can contact them in one of two ways. You can either call them at (+20) 103 332 3293 or (+20) 103 332 3292, or you can send them an email at feedback@zumrafood.com and they will get back to you shortly.

Shipping Methods

How long you’ll have to wait to get your items delivered to your door depends on your location. The same goes for the shipping charges. You’ll be able to see precisely how much you’ll be charged for shipping and how long the delivery time will be once you’ve entered your location at checkout.

However, if you are located in Cairo or Giza, you can count on next-day delivery, which is awesome if you’re on a tighter schedule.

Payment Methods

As far as payment methods go, Zumra has ensured that you have options to choose from. Depending on what works best for you, you can opt for paying using a Credit or Debit Card – Visa or MasterCard. Moreover, you can choose Sympl or Valu, as well as pay Cash on Delivery.

Whichever one of these methods you choose, it’s vital that you know that your money and financial information is safe and secure. You can peacefully enjoy shopping for your favorite products without having to worry about your credit card info being compromised.

Return Policy

There are a few ways you can go about returning your purchased items:

  • You can cancel your order before it has arrived at your address by calling either of the customer service numbers we’ve listed prior.
  • If the order has arrived at your address, you can refuse to accept it and it will be returned with no additional fees.
  • In case you have accepted your order, you can still return the items within 7 days from the delivery day (with the exception of frozen foods which are non-returnable). This can be done if the products are unsealed and if all of the tags and labels are intact. In this case, you will be charged shipping and it will be deducted from your refund amount. That amount will be 25 EGP.
  • Non-perishable items, such as tableware, tools, and equipment have a longer return window – 14 days from the delivery date
  • If you happen to receive an incorrect item or if an item you’ve ordered is missing, you can contact customer service and the issue will be resolved within 24 hours

The return process is simple. Respecting the return times and conditions, you can contact customer service via phone and notify them that you would like to return a product. They will submit your return request and you can expect to have that product collected from you within 48 hours.

After that, the returned items will go through a quality control check, to ensure that they are still in original packaging and that the return conditions were abided by. This will happen within 48 hours of receiving the item back from you. If the item is found defective, it will be further checked to determine whether it was a manufacturing error, or it came as a consequence of improper use of the item.

As far as refunds go the policy is as follows:

  • If you paid in Cash, there are several possible refund methods:
  • Refund voucher. It will be sent to your Email within 24 hours
  • Bank Transfer. It will be issued within 6 business days. In that case, you will need to provide your account number and account holder information.
  • Postal Transfer. It will be issued within 6 business days. You’ll have to provide a photocopy of the national ID which you’ll send on feedback@zumrafood.com.
  • If you used a Refund Voucher, you will be refunded with a refund voucher which will be sent to your Email within 24 Hours.
  • If you pay by a Credit Card then the Refund Methods will be as below:
  • Refund voucher. It will be sent to your Email within 24 hours.

Credit Card Refund. It will be issued within 7 to 14 business days

Reaching Zumra Customer Support

You can reach Zumra Customer Support through various channels of communication:

Saudi Arabia:
Phone: 1033323292 & 1033323293

Email: feedback@zumrafood.com

Zumra On Social Media




Zumra Current Offers & Promo Codes Apr 2024 – Frequently Asked Questions

Question 1: Where can I find a Zumra promo code for my first order?

Answer: You can scour the Internet and try to find it that way, but that will take more time and it’s not guaranteed you’ll find valid promo codes. Instead, you can go to Almowafir, a trusted coupon source, and find all the Zumra promo codes that you need. They are always up to date, valid, and applicable to your region.

Question 2: Can I use a Zumra promo code twice?

Answer: No, you can only use a promo code once. After that, it will no longer be valid for you. However, Almowafir often has a number of different available promo codes, so you can use them for different purchases.

Question 3: Can I return items I purchased from Zumra?

Answer: Yes, you can return all items, except from frozen foods. You can do that within 7 or 14 days from the day they were delivered, and they have to be in their original packaging with labels intact.

Question 4: How long do I have to wait to get my items delivered?

Answer: The length of the delivery time varies depending on where you are located. You’ll be given the precise delivery time when you’re at checkout and you’ve entered your address. If you are in Cairo or Giza, you can get your items the next day.

Question 5: Does Zumra offer local ingredients?

Answer: No, Zumra currently only offers ingredients and products from Europe, Asia, and North America.

Question 6: When does Zumra’s customer service work?

Answer: You can contact Zumra’s customer support team every day between 10 am and 10 pm, via telephone ((+20) 103 332 3293 or (+20) 103 332 3292) or via email (feedback@zumrafood.com).

Store Features

Customer support 24/7
Customer support 24/7
Extended warranty
Extended warranty
Free Returns
Free Returns

Shipping Methods

Standard shipping (depending on location)
Standard shipping (depending on location)

Payment Methods

Cash on delivery
Cash on delivery
Credit card
Credit card